Rare Disease Therapeutic Resource Center®
Accredo is a full-service, nationwide specialty pharmacy, providing care and service for those with complex or chronic conditions. We are part of a network of pharmacies with access to exclusive and limited distribution medications that treat a range of conditions.
Our pharmacy services include:
- Prior authorization support
- Financial resource assistance coordination for eligible patients
- Medical insurance and pharmacy benefit investigation coordination
- Self-service digital tools for prescribers, including our prescriber portal, MyAccredoPatients.com
We look forward to working with you to ensure your patients receive the best possible care.
Case Study - Caden's Story
Click here to read how a specialty-trained Accredo social worker was able to address mobility issues for Caden and supported several clinical and non-clinical needs.
Click the topics below to discover the wide range of services we offer to assist patients and prescribers.
Accredo’s Rare Disease Therapeutic Resource Center (TRC) operates as an individual center of excellence within Accredo and is one of a limited number in the U.S. with the URAC Center of Excellence Rare Disease accreditation. This accreditation assures you that Accredo delivers condition-specific care from highly trained experts to support their patients and therapy.
Patients and prescribers have personalized access to pharmacists, nurses, dietitians, social workers and other patient support personnel through our Rare Disease TRC by phone or chat message.
In 2022:
- 25% of rare disease patients or caregivers received a social worker assessment.
- 71% of rare disease patients or caregivers discussed therapy and quality of life goals with a clinician.
- Social workers performed 673 social worker interventions (14% of rare disease patients) and 365 dietitian interventions (4% of rare disease patients) with no charge to patients, payers or manufacturers.
At Accredo, we understand that rare medications are time sensitive and access to these meds are critical to the health and well-being of your patients.
- The patient access team at Accredo works closely with prescribers to gather necessary clinical data for referral support.
- Accredo has relationships with multiple payers and access to limited and exclusive therapies.
- Accredo’s relationships with a multitude of payers, plus access to many limited and exclusive therapies, means we have experience in supporting prior authorization and reauthorization.
- 99.2% of reauthorization cases are completed before patients exhaust their medication, ensuring no therapy gaps.
Recent estimates report the mean cost of developing a new drug for a rare condition can range from $314 million to $2.8 billion dollars.1 Smaller patient populations with rare and ultra-orphan conditions could pay a high price for therapies that are often times life-saving. Accredo aims to help patients access and maintain therapy and secured and applied over $2 billion in assistance for patients in 2022. Accredo provides social worker support for financial assistance with utilities, food, mobility, transportation, and more to remove barriers to therapy.
- 1Source: JAMA Network: March 2, 2020
At Accredo, we know our patients have busy lives beyond their own, or their child’s medical condition. That’s why we provide convenient digital tools and easy access to clinical support to help manage their medications how and when your patients want.
Accredo Mobile App: Patients can manage their specialty medications on the go with the Accredo mobile app and even set up dose reminders to remember to take medication. Available via Apple App Store and Google Play.
Text Reminders: Our specialty pharmacy texting program allows patients to receive prescription refill reminders, medication order updates and more all via text. For some eligible prescription medications patients can even order prescription refills by text.
You can send your patient’s prescription to us four ways:
- ePrescribe (via EMR)
- ePrescribe (via MyAccredoPatients.com)
- Send us an Electronic Referral
- Fax: Using a referral from PDF, you can complete the form and fax to the number indicated on the referral form.
- Phone: To submit a prescription by phone, please call 866-759-1557.
Visit Manage Referrals | Accredo for more detail.
We invite you to use MyAccredoPatients.com
Here’s what you can do with this online tool:
- Check the status of your patient’s prescriptions – including new referrals, refills, and renewals – and track shipments
- Review necessary information for processing, including prior authorization requests
- View a summary of your Accredo patients, including the ability to print a summary of patients per NPI number
- Upload supporting, non-prescription, clinical documents
- Live chat - interact with a live Accredo agent and get real-time help with patient information.
- Message Center – view prescription acknowledgements and important messages
