Contact Us

Contact Us

We’re here to help—choose the best way to connect with Accredo.
Specialty‑trained clinicians are available 24/7, or manage prescriptions online.
Woman with headset

Call patient services

Located in Hawaii? View local contact information.

Refills & Orders

7am-10pm CT, Monday - Friday
7am-4pm CT, Saturday

Billing & Payments

7am-6pm CT, Monday - Friday

Accessibility Support (TTY/TDD Service)

Dial 711 and follow the prompts.
Available 24 hours a day, 365 days a year.

Digital Support Team

Patient support for Accredo.com and Accredo mobile app

7am-10pm CT, Monday - Friday
7am-4pm CT, Saturday

Condition-specific assistance

Patients with the conditions listed below can call the following numbers for condition-specific assistance.

Alpha-1 Antitrypsin Deficiency: Aralast® NP, Glassia®, Zemaira®866-625-7421
Alpha-1 Antitrypsin Deficiency: Prolastin Direct®833-746-6321
Bleeding Disorders866-712-5200
Hereditary Angioedema866-820-4844
Immune Deficiency866-820-4844
Oncology877-732-3431
Pulmonary Arterial Hypertension866-344-4874

Send us a fax

General Patient Fax: 877-329-4605

Please use this fax number only for the following:

  • Referrals
  • Prior authorizations
  • Clinical notes
  • Responses to Accredo forms sent to the patient

Mail your payments

Include your patient account number on your check and mail payments to:

Accredo Specialty Pharmacy
PO Box 954041
St Louis, MO 63195-4041


Hawaii Patients

If you are a patient located in Hawaii, please use the contact information below instead of the numbers listed above.

Call patient services
8am–5pm HST, Monday–Friday
8am–5pm HST, Saturday

Phone: 808-650-6488

General Patient Fax: 808-650-6487

Mail your payments
Include your patient account number on your check and mail payments to:

Accredo Health, Inc.
677 Ala Moana Blvd, Suite 404
Honolulu, HI 96813

Learn more about Accredo services for Hawaii patients:
https://www.accredo.com/hi