Scheduling Refill Shipments
Prescribers can schedule refills for office delivery using:
- MyAccredoPatients.com: Log in and use the chat feature
- Fax: Complete the Refill Shipment Request and fax to the number listed
- Phone: Call 844-516-3319
For the following situations, please call 844-516-3319 or chat with an agent on MyAccredoPatients.com:
- Urgent orders (needed within 5 business days)
- Insurance or copay changes
- Different shipment address
- Changes to drug, dose, or strength
- New prescriptions or updates
- Discontinue patient shipments
- Patient not recently seen or no longer a patient
- Fills required every 6–12 months
