Contact Us

We’re here to support you and your patients.

Contact Accredo’s prescriber support team for help with prescriptions, renewals, referral questions, and secure communication. You can also manage prescriptions digitally through MyAccredoPatients, when it’s convenient for you.
Doctor smiling

Call prescriber services

Prescriptions & Renewals

8am-8pm ET, Monday - Friday

Prescription status

8am-8pm ET, Monday - Friday


Send us a secure online message

A representative will get back to you via email within 24-72 hours, Monday-Friday (excluding holidays).

Email Us


Streamline Your Prescription Process with MAP Fax Rx

For efficient, transparent communication and easy tracking, send your prescription through MAP Fax Rx. Your fax will appear in the Message Center under “Rx Faxes”, and once received by the pharmacy, it will be listed under “Referral/Rx Received”.

Prefer the traditional route? You can also use a referral form PDF, complete the form, and fax it to the number indicated on the form.

General Prescriber Fax: 888-302-1028


Mailing address

Accredo Health Group, Inc.
1620 Century Center Parkway, Suite 109
Memphis, TN 38134


Hawaii Prescribers

For patients receiving care in Hawaii, please use the contact information below.

Prescriptions, Renewals, Prescription Status
8am–5pm HST, Monday–Friday
8am–5pm HST, Saturday
Phone: 808-650-6488


Send us a message
Email us at HawaiiBranch@express-scripts.com. A representative will respond within 24–72 hours, Monday–Friday (excluding holidays).

General Prescriber Fax: 808-650-6487

Mail your payments
Include your patient account number on your check and mail payments to:

Accredo Health, Inc.
677 Ala Moana Blvd, Suite 404
Honolulu, HI 96813