Manage Referrals

Welcome to Your Specialty Pharmacy

We look forward to working with you to ensure your patients receive the best possible care.

How to send a prescription

You can send your patient’s prescription to us four ways:

  • ePrescribe (via EMR)
  • ePrescribe (via MyAccredoPatients)
  • Electronic Referral
  • Fax
  • Phone

ePrescribe (via EMR)

You can use ePrescribing to increase the speed and accuracy of sending us a prescription, and at the same time, reduce the wasted paper and extra steps of using a fax. Please route all ePrescriptions to the electronic directory listed below and we will get them to the right team for dispensing.


NCPDP ID: 4436920

Be sure your ePrescribing directory is set up with this Accredo listing for ALL ePrescriptions submitted to Accredo. Your referrals will be routed to our Hawaii pharmacy.

If you have questions about the ePrescribing process, please email us at

Please fill out the Accredo HGH Certification Required form and fax the completed form to the Accredo Growth Disorder Pharmacy Team at


This form is required for ePrescribed, verbal, or non SMN-containing prescription formats for somatropin products, Increlex® and Egrifta® upon first fill for these drugs.
The HGH Prescriber Certification form is patient and prescriber specific. Refills authorized by a different prescriber will require a signed form from that prescriber.

ePrescribe (via MyAccredoPatients)

To ePrescribe using our prescriber website:

  1. Log in or register at MyAccredoPatients.com1
  2. Select “Electronic Referral” icon or navigate to Resources > iAssist
  3. You will be routed to iAssist, Accredo’s electronic referral service2 and be prompted to login or register

Electronic Referral

Send us an Electronic Referral.


Using a referral form PDF, you can complete the form and fax to the number indicated on the referral form.


To submit a prescription by phone, please call 808-650-6488.

  • 1For help with our prescriber website, email
  • 2Please note, prescriptions for controlled substances may not be sent via or iAssist.
  • 3If state required, please provide prescription for any supplies needed.

By providing the following information, we can ensure speed and accuracy of processing your patients’ prescription.

  • Prescriber information
    • Name
    • Address
    • Phone
    • Secure fax
    • Drug Enforcement Administration (DEA) or National Provider Identifier (NPI) number

  • Patient information
    • Name
    • Date of birth
    • One of the following:
      • Complete address (include: street, city, state and zip code)
      • Member account number
      • Invoice number
      • Phone number (include area code)
      • Prescription number

  • Prescription Information
    • Full medication name
    • Strength
    • Dose (include: dosage form if required)
    • Quantity
    • Number of refills
    • Patient instructions
    • Supplies needed3
    • Dispense As Written (DAW) (include: DAW if required)
    • Prescribers signature
  • 3If state required, please provide prescription for any supplies needed.