When should I contact Accredo?

To help us serve you safely and efficiently, contact us as soon as possible when:

  • You have questions or are having challenges taking your medication
  • You suspect a reaction to your medication or develop a new allergy
  • Any of your medications change or are discontinued
  • You have been hospitalized or a hospitalization is planned
  • There are changes in your overall health
  • You become pregnant, are planning pregnancy, or will be breastfeeding
  • Your address or phone number changes or you lose phone service
  • Your address changes due to relocation because of a natural disaster or other event
  • You are unavailable to receive your shipment
  • Your payment source changes