Contact Us

We have several ways to contact an Accredo representative. Choose the best option for you. As an Accredo patient, you can access specialty-trained clinicians 24 hours a day, seven days a week.

Call patient services

Refills & Orders

7am-10pm CT, Monday - Friday
7am-4pm CT, Saturday

Billing & Payments

7am-6pm CT, Monday - Friday

Digital Support Team

Patient support for Accredo.com and Accredo mobile app

7am-10pm CT, Monday - Friday
7am-4pm CT, Saturday

Condition-specific assistance

Patients with the conditions listed below can call the following numbers for condition-specific assistance.

Alpha-1 Antitrypsin Deficiency: Aralast® NP, Glassia®, Zemaira®
Alpha-1 Antitrypsin Deficiency: Prolastin Direct®
Bleeding Disorders
Hereditary Angioedema
Immune Deficiency
Oncology
Pulmonary Arterial Hypertension

Send us a fax

General Patient Fax

Mail your payments

Include your patient account number on your check and mail payments to:

Accredo Specialty Pharmacy
PO Box 954041
St Louis, MO 63195-4041


Hawaii Patients

If you are a patient located in Hawaii, please use the contact information below instead of the numbers listed above.

Call patient services
8am–5pm HST, Monday–Friday
8am–5pm HST, Saturday

Phone: 808-650-6488

Send us a message
Email us at HawaiiBranch@express-scripts.com. A representative will respond within 24–72 hours, Monday–Friday (excluding holidays).

General Patient Fax: 808-650-6487

Mail your payments
Include your patient account number on your check and mail payments to:

Accredo Health, Inc.
677 Ala Moana Blvd, Suite 404
Honolulu, HI 96813