Empowering Independence: How Accredo Specialty Pharmacy Helped Dave Take Control of His CVID Treatment
Every Moment Counts: A Patient-Centered Approach to Complex Care
For patients living with chronic, complex conditions like Common Variable Immune Deficiency (CVID), every moment of stability, freedom, and health matters. Dave, a long-time CVID patient, knows this firsthand. His journey—from hospital-based infusions to confident self-management—highlights how Accredo Specialty Pharmacy, part of Evernorth Health Services, empowers patients through personalized support and clinically focused care. With specialized guidance from Accredo’s Therapeutic Resource Centers® (TRCs), patients like Dave experience better outcomes across the care continuum.
A Complex Health Journey
Dave’s medical history spans decades. In his 20s, he was hospitalized with hemolytic anemia. Years later, he was diagnosed with cancer, undergoing chemotherapy, radiation, and surgery. But it wasn’t until 2000—after years of unexplained symptoms, high fevers, and fatigue—that he received a diagnosis of CVID.
The diagnosis brought clarity, but treatment initially meant monthly hospital visits for immune globulin (IG) infusions. These sessions were time-consuming, physically draining, and disruptive to his work and family life. Dave often had to plan his travel and professional commitments around his infusion schedule, sacrificing flexibility and independence.
A Turning Point: Self-Infusion and Specialty Support
Dave’s care team introduced him to home-based self-infusion—a game-changer in his treatment journey. Trained in self-administration years earlier, Dave was already managing his therapy independently when he began working with Accredo. With Accredo’s support, he transitioned to weekly subcutaneous IG therapy, administered on his own schedule in the comfort of his home.
Accredo provides more than just medication. The pharmacy team ensures timely, temperature-controlled deliveries, and Accredo nurses are available 24/7 to answer any self-infusion questions Dave may have. “Since I started using Accredo,” Dave says, “I don’t have to think about getting my medication. I just get to focus on living my life the way I want to.”
Seamless Integration with the Care Team
Accredo works in close coordination with Dave’s immunologist, ensuring prescriptions are filled accurately and on time. The pharmacy team handled all billing and insurance paperwork, so Dave never had to manage billing or worry about coverage interruptions. Even during the COVID-19 pandemic and periods of national IG shortages1, his treatment remained uninterrupted.
When Dave’s infusion pump broke mid-treatment, Accredo responded immediately replacing the pump and resending medication without delay. This level of responsiveness and reliability is critical for patients managing chronic conditions.
Living Fully, With Confidence
Today, Dave is thriving. He works as a consultant, travels often, and enjoys an active lifestyle with his wife. Together, they hike, kayak, bike, and explore the outdoors—often planning trips across the U.S. and abroad. Thanks to the flexibility of self-infusion and the reliability of Accredo’s support, Dave can schedule treatments around his life—not the other way around.
He no longer worries about missing a dose or coordinating with multiple providers. “I live the best life I can,” he says. “And Accredo is a big part of that.” For Dave, independence isn’t just about convenience—it’s about dignity, confidence, and the freedom to focus on what matters most.
A Scalable Model for Better Outcomes
Dave’s experience reflects a broader model of care—one that prioritizes patient empowerment, continuity, and clinical excellence. Backed by the specialized clinical capabilities of Accredo’s TRCs and a robust infrastructure, Accredo delivers consistent, high-quality care across diverse patient populations.
This model:
- Supports adherence through personalized support and education
- Reduces treatment burden by helping enable home-based care
- Helps improve quality of life and long-term engagement
- Supports the safe, effective delivery of complex therapies
It's a model that not only benefits individuals like Dave—it also advances broader health care goals by helping to improve outcomes and reduce avoidable disruptions in care.
Every moment counts—for patients, care teams, and the organizations that support them. Accredo’s specialty pharmacy services help ensure those moments are healthier, more independent, and more empowered. It’s a model of care that meets the moment—and helps patients like Dave live fully, with confidence.
Explore how Accredo helps ensure safe, reliable delivery of complex specialty therapies—and why that matters for patients like Dave.
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- 1
Centers for Medicare & Medicaid Services (CMS), U.S. Department of Health and Human Services.Medicare Intravenous Immune Globulin (IVIG) Demonstration Evaluation: Final Report to Congress. September 2024. Available at: https://www.cms.gov/priorities/innovation/data-and-reports/2024/ivig-final-rtc.
