What if my single-use code arrives after the expiration period?

To help keep your profile secure, your single-use code will expire after a specific amount of time. Your code will expire after 15 minutes if it was sent via email or 5 minutes if it was sent via text message. This is to make it harder for an unauthorized user to access your profile without your consent.

First, make sure you are only entering the most recent code that was sent. Each time you restart the login process or request a new code, all previous codes become invalid.

If your code is still arriving too late, please call our digital support team at 866-725-2546 for help.