Contact Us


We have several ways to contact an Accredo representative. Choose the best option for you. As an Accredo patient, you can access specialty-trained clinicians 24 hours a day, seven days a week.

Call patient services

  • Refills & Orders (800) 803-2523(800) 803-2523
  • 7am-10pm CT, Monday - Friday
  • 7am-4pm CT, Saturday
  • Billing & Payments (866) 943-9044(866) 943-9044
  • 7am-10pm CT, Monday - Friday
  • 7am-4pm CT, Saturday
Condition-specific assistance

Patients with the conditions listed below can call the following numbers for condition-specific assistance, including after-hours assistance.

Alpha-1 Antitrypsin Deficiency
(866) 625-7421 (866) 625-7421
Bleeding Disorders
(866) 712-5200 (866) 712-5200
Hereditary Angioedema
(866) 820-4844 (866) 820-4844
Immune Deficiency
(866) 820-4844 (866) 820-4844
Pulmonary Arterial Hypertension
(866) 344-4874 (866) 344-4874
Digital Support Team

Patient support for Accredo.com and Accredo mobile app

7am-10pm CT, Monday - Friday
7am-4pm CT, Saturday
(866) 725-2546 (866) 725-2546

Send us a secure online message

A representative will get back to you via email within 24-72 hours, Monday-Friday (excluding holidays).


Send us a fax

General Patient Fax
(877) 329-4605 (877) 329-4605

Mail your payments

Include your patient account number on your check and mail payments to:

  • Accredo Health
  • 13258 Collection Center Dr.
  • Chicago, IL 60693