What is infertility

Infertility is a disease of the reproductive system that affects approximately 12% of the population, including both women and men. It is broadly defined as not being able to conceive after one year of unprotected sex, or six months if the woman is older than 35 years old.

Depending on the factors identified by a physician to be contributing to the infertility, treatment options can vary. When medication is used, a variety of prescription medications could be leveraged as part of a sequenced treatment cycle.

Freedom Fertility Pharmacy® (Freedom), a subsidiary of Express Scripts, has provided best-in-class, specialized care for infertility patients for nearly 30 years. Freedom is committed to superior service, cost savings and support for patients undergoing time-sensitive and highly customized therapy.

To learn more, please visit for more information.

Questions regarding your fertility medications

You can reach a Freedom pharmacist anytime, day or night, seven days a week by phone at 800-660-4283

For general inquiries and information

You can reach Freedom’s Patient Care Center by calling 800-660-4283 or by email at

Most messages received via email will be responded to within one business day of receipt, Monday - Friday (excluding holidays). For urgent matters, please call us for immediate support.