Getting Started
Welcome to Accredo!
We are ready to work with you and your doctor to help you receive the best possible care. To get started, simply contact an Accredo patient care advocate at (877) 826-7657 and we will work with your doctor on the rest.
Individualized care
You will have access to a team of specialty-trained pharmacists, nurses and insurance representatives who are experienced in your condition.1
Free shipping with safe, on-time delivery
Accredo will schedule and quickly ship all your specialty medications – even those that need special handling, such as refrigeration.
Support anytime, 24/7
Accredo pharmacists and nurses are available around the clock to answer all your questions about your medications and condition.
Refill reminders
Accredo will contact you regularly to schedule your next refill and see how your therapy is progressing. For convenience, some specialty medication refills can be ordered online2, safely and securely. Register now.
Watch our video
Learn more about Accredo and how we can help you manage your health.
1. Not all services are required by all patients.
2. Not available for all specialty medications.
How to fill your prescription with Accredo for the first time
To get started with Accredo, call us at (877) 826-7657. We will work with your doctor to get your prescription and we'll contact your health plan about your benefits.
We will call you to schedule free delivery to your home or doctor’s office1 on a date that works for you. We’ll ship your medication with any special handling it may need, such as refrigeration.
Once you receive your first order, register online to easily order refills2, set up reminders, and get the status of your future shipments.
1. As allowable by law.
2. Not available for all specialty medications.
Existing Patient - How to refill your prescription
When it’s time to reorder, you'll receive a communication (phone call or text) to schedule shipment, so you'll never have to worry about running out of your medication. Many medications can be refilled online.
You can also log in or create an account to register to receive refill reminders by email or text.2
If you are out of refills, your doctor can fax a new prescription to Accredo at (888) 302-1028.
If you’re ready to refill your medication, you can call us at the number on your prescription label or (877) 826-7657.
*Based on enrollment.
Create an Accredo account
Manage your account securely and enjoy easy access to the services patients use the most, like those listed below. Once you receive your first prescription, register to easily manage your specialty medications online.
Refill your medication
Refill your medication online and schedule a delivery date that is convenient for you.
Check order status
Track your prescription refill order and get real-time carrier updates once your order has shipped.
Get account and refill reminders
Set up your communication preferences to receive refill reminders, shipment confirmations, and order status updates by email or text.
Manage your contact information
Keep your contact information current. You can update your phone number, email address, shipping/billing address easily online.
Patient Forms
Patients forms available for download.
