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Cerezyme® (imiglucerase) - contact team

Cerezyme® (imiglucerase)

Overview | Product information | Accredo services | Contact team


Lysosomal Storage Disorder (LSD) Team
Toll-free: 1 877 472-1326
Reimbursement fax: 1 877 868-9353
Hours: 8:00 a.m.–5:00 p.m., central time, Monday–Friday

When calling, please use these convenient phone options to reach the appropriate team members:

  • To schedule a refill shipment, press 3 for the customer service team.
  • For insurance or billing issues, press 2 for the reimbursement team.
  • To speak to a pharmacist, press 4.
  • For new patients, press 5 for the intake team.
  • For wholesale accounts, press 6 (new accounts) or press 7 (existing accounts).

On-call pharmacists and registered nurses are available during non-business hours to assist you with managing critical aspects of your care.

 
 
 

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