Website Privacy Policy: Accredo Health Group, Inc.

Overview
External links
Security of your information
Children
Contacting us
Definitions
Notification of change

Overview

This corporate website is designed to provide access to online information and various online tools about Accredo Health Group, Inc. a wholly owned subsidiary of Medco Health Solutions, Inc. (“Accredo”). In connection with providing this information, there are times when we will ask for or collect personal information from you. We also offer opportunities to make inquiries of Accredo, which you may do under the "Contact Us" tab set forth on the website. As part of our commitment to honoring your privacy, this policy will explain the approach we take in protecting and using the information that we gather from you on this corporate website. For your ease and convenience, we make this notice available from every page of the website, identified as "Privacy" with a link to this notice.

Please note: Each of the websites that are linked to this website may be governed by their individual privacy policies. Please refer to these policies for more information on any such associated website. In addition, this Privacy Policy applies to information collected through this website.

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External links

This corporate website contains links to other websites. We encourage you to read the privacy statement of any website that you visit. This privacy policy applies only to information collected by this corporate website.

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Security of your information

Accredo is committed to protecting the privacy and security of this website across the entire transaction process: within our internal technology infrastructure, traveling across the Internet and on your personal computer. Our Internet infrastructure is protected using strong commercial security products. The design and physical implementation have been reviewed and approved by third-party security experts. In addition, our infrastructure is monitored 24 hours a day, seven days a week.

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Children

This website is designed and intended for use only by adults and is not directed at anyone under the age of 13. Minors under the age of 18 may use this website only with the prior express consent of a parent or legal guardian, and then only under their direct supervision.

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Contacting us

If you have questions about this policy, the practices of this website or your transactions with this website, you can contact:

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Definitions

Web server logs: A web server log is a file where website activity is stored, such as date of visit, length of visit, what pages you visit on our websites, etc.

Clear GIFS: We may use "clear GIFs" (aka "Web beacons" or "pixel tags") or similar technologies, in our communications with you to enable us to determine the number of e-mails viewed. A clear GIF is typically a one-pixel, transparent image (although it can be a visible image as well), located on a Web page or in an e-mail or other type of message, which is retrieved from a remote site on the Internet enabling the verification of the total number of e-mails viewed. The information collected by Accredo through clear GIFs is non-personally identifiable (meaning this information generally does not include your name, address, e-mail address, telephone number or other personally identifiable data).

Third-Party Ad Servers: We may use third-party advertising companies to serve ads on a variety of different websites that are intended to attract visitors to our site. These companies may employ cookies, clear GIFs and other technologies to track information (generally not including your name, address, e-mail address, telephone number or other personally identifiable data) about your visits to other sites involved in Accredo's advertising campaigns in order to help measure and improve the effectiveness of Accredo's ads. This information may be shared with Accredo, your health plan and others performing services on behalf of Accredo.

If you would like more information about how third party ad servers work and to understand your choices about not having this information used by these companies, see the Network Advertising Initiative's consumer Web site at http://www.networkadvertising.org/consumer/.

Cookie technology: Cookie technology enables websites to store small bits of information on your computer, and then ask for that information back at a later time. A cookie is a text file that is sent to the hard drive where your browser files are kept. Visitors concerned about the use of cookie technology may opt to enable a feature in their browser software that will erase cookies, block all cookies or warn the user before cookies are stored or exchanged.

If users reject a cookie, they may still use this website. If they do so, their online session will remain secured all the time.

How we use cookies:
Accredo uses cookies to accurately track the number of website users. Cookies also may be used for limited applications, which help to deliver selected information to the appropriate audiences. The information linked to the cookies is not used by Accredo to create profiles that track the viewing preferences of our users.

What we store in cookies:
Accredo stores a unique identifier in the cookie to properly distinguish a user's workstations.

Benefits of using cookies:
Cookies allow a web application to respond to you as an individual.

Disable cookies:
To disable cookies, please follow the procedure that best supports your browser requirements.

If you have:

Internet Explorer 6.X

• Click Tools on the browser's toolbar
• Click Internet Options in the menu
• Click on the Privacy tab
• Click the Advanced button
• If the "Override Automatic Cookies Handling" check box is marked, uncheck it
• Click Ok and then Ok again to close the windows

Internet Explorer 5.X

• Click Tools on the browser's toolbar
• Click Internet Options in the menu
• Click on the Security tab
• Click the Custom Level button
• Scroll down to find the Cookies item
• Under Cookies, find "Allow cookies that are stored on your machine" and select "Prompt"
• Click Ok and then Ok again to close the windows

Netscape Navigator 7.X

• Click Edit menu on the browser's toolbar and select Preferences
• In the Preferences window, go to the Category column (on the left hand side) and double click on Privacy & Security
• In the sub-menu under Privacy & Security, click on Cookies
• Go to the right hand side and click Disable cookies
• Click the OK button

Netscape Navigator 6.X

• Click Edit menu on the browser's toolbar and select Preferences
• In the Preferences window, go to the Category column (on the left hand side) and double click on Advanced
• In the sub-menu under Advanced, click on Cookies
• Go to the right hand side and select Disable cookies
• Click the OK button

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Notification of change

Accredo reserves the right at its discretion to change, modify, add or remove portions of this policy, or any of its supplemental policies, at any time.

We will communicate any updates to our policy on the website for any website visitors.

We encourage you to check this policy from time to time to review any changes that might be made. The date found below tells you when this policy was last updated.